Incident Title: Complete Platform Outage Due to Infrastructure Update

Start Time: July 2, 2025 06:30 IDT

Resolved Time: July 2, 2025 07:31 IDT

Impact: Complete platform outage

Incident Summary

An infrastructure update performed during off-hours on July 1st caused a disruption to backend services. The update unintentionally removed and recreated a key compute resource with incorrect configuration, preventing new servers from launching. This led to a temporary outage ...